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Handle a returned sheet

A submitted sheet can go back to Draft in three ways. In each case your earlier submission is kept as a record, and you must submit again before it can move on.

ActionWho does itWhenNeeds a reason
WithdrawYou, the employeeThe sheet is Submitted, before approvalNo
ReturnAn assigned approverThe sheet is SubmittedYes
ReopenAn AdministratorThe sheet is Approved or Expired, and no later month is Submitted, Approved or ProcessedYes

A Processed sheet cannot be withdrawn, returned or reopened. It is locked.

  1. You receive a notification. Open the sheet from Notifications or Sheets.

    The status is Draft again. The History tab shows the return and the reason.

  2. Correct the claims the approver mentioned.

  3. Submit the sheet again.

    The new submission shows the approver what has been added, removed or changed since the last one.

  1. Open the submitted sheet.

  2. Choose Withdraw.

    The sheet returns to Draft. Make your changes and submit again.

  • Each submission is kept as a separate Revision. Nothing about the earlier one is lost.
  • You must confirm again when you resubmit, and every earlier sheet in the year must still be Processed.
  • A claim that was in a submitted revision can no longer be permanently deleted, even after the sheet is back in Draft. It can be changed or removed from the draft, and the earlier record stays.