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Sign in and reset your password

You sign in with your email address and password. If you forget the password, you ask for a reset link by email and choose a new one.

Sign in

Section titled “Sign in”

  1. Open the sign-in page.

  2. Enter your Email address and Password, then choose Login.

    You land on Welcome. If you were sent to the sign-in page from a link, such as a link in a reminder email, you are taken back to that page after you sign in.

If the details are wrong, a short message appears at the top right and fades after a few seconds: “Those sign-in details were not accepted.” The message is the same whether the email or the password was wrong.

If you keep being refused

Section titled “If you keep being refused”

Sign-in is limited to 10 attempts in 3 minutes. After that, wait a few minutes and try again. Creating a company and asking for password resets are limited in the same way.

You are also signed out after 30 days without using the application.

Reset a forgotten password

Section titled “Reset a forgotten password”

  1. On the sign-in page, choose Forgot password.

  2. Enter your Email address and choose Send.

    The application always says “If that email can sign in, a reset link is on its way.” It does not say whether the address exists.

  3. Open the email titled Reset your MileageSheet password and select Reset password.

  4. Enter a new Password of at least 8 characters and choose Update password.

    You return to the sign-in page with “Password updated. Sign in with the new password.”

The old password keeps working until you use the link. If you did not ask for the reset, ignore the email.

Once you have chosen a new password, you receive a second email, Your MileageSheet password was changed, to confirm it. If you did not make the change, reset your password again and tell your administrator.

Section titled “Related tasks”